Maintenance Error Management System

Course Outline

Aims

The Aims of the course are to provide delegates with a detailed knowledge of what is required to set up and run an Effective Maintenance Error Management System, either as a component of their SMS or as a standalone system in its own right. Participants will be able to understand and use the Boeing MEDA tool for Event Investigation.

Objectives

The objectives of the course are

1. To provide delegates with a detailed understanding of Maintenance Errors and why they need to be managed.
2. To enable delegates to have an appreciation of what is required to Manage Errors and how to create an Open reporting cuture.
3. To help delegates develop a Maintenance Error Management module that fits within their Safety Management System.

Benefits

The benefits of attending the course are to

1. Fully understand the required components of an Effective Error Management System for their organisation.
2. Have a working knowledge of the Boeing Maintenance Error Decision Aid.

Who Should Attend

This course is aimed at Quality Staff and key maintenance management personnel from maintenance organisations.

Key Topics

The key topics of the course are

• Session 1 - Understanding Error and Violations

• Session 2 - Understand the Culture of Blame and Culpability

• Session 3 - Basic principles and terminology used in Eror Management Systems

• Session 4 - Understanding of Maintenance Error Management Systems

• Session 5 - Appreciation of steps to implementing MEMS and other available maintenance error investigation tools

• Session 6 - Understanding of the Boeing Maintenance Error Decision Aid system

• Session 7 - Basic understanding of some interview techniques that could support a maintenance error investigation tool

• Session 8 -  Perform a practical error investigation using MEDA

• Session 9 - Course Review

Materials

This course is taught through an experienced facilitator led using Powerpoint and face-face presentations.

All Avisa's courses are highly practical and include numerous exercises which are specific to the trainees' needs and focus on their relevant job function.